Reference

z06 legal terms for India account access

Our legal page sets out how your account, cookies, identity checks, and payment records are handled when local law allows access.

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z06 z06 legal terms for India account access
CONTACT PATHS

Where legal questions reach us

If you want to ask about terms, data use, or a change to your account details, use the contact path in your profile.

Email route Send a written request when you need a copy of the terms, a data request, or a correction to account details. We verify the account first, then reply with the next step and any document we need.
In-account form Use the form inside your profile for address changes, consent changes, or a follow-up on a previous request. That route helps us match your message to the right record without delay.
Postal mail If you prefer paper mail, send your request with your account ID and contact number. We log it on arrival and move it to the correct legal queue for handling.
DATA SAFEGUARDS

How we keep records safe

We store the data needed to run your account, confirm identity, process deposits and withdrawals, and answer legal requests.

Data use

We use your profile, contact, and wallet details to open the account, process requests, and keep records accurate. We do not use more than we need for the task at hand.

Cookies

Cookies remember your session, language, and a few settings so you do not have to reset them each visit. You can clear them in your browser, though some pages may then ask you to sign in again.

Account security

We ask for a strong password and may prompt extra checks when a device, payment route, or login pattern changes. That helps us protect the account before any sensitive action goes through.

Record retention

We keep audit logs, payment records, and request history for the time needed by law, tax rules, and dispute handling. After that period, we remove or mask what no longer needs to stay linked to you.

Change requests

If your phone number, address, or bank detail changes, send the update through the in-account form or email. We verify identity before we amend the record, so the change lands in the right place.

Escalation

If a request needs a formal reply, we move it to the legal queue and share the result through the contact route you used. Include your account ID so we can track it.

Legal points you may ask

These answers cover who can use the site, how we handle records, what cookies do, and how you can ask for changes. If your question needs a case-by-case reply, send it through the contact path in your profile and include the details that help us verify the request. Where a matter involves identity checks or a payment trail, we may ask for a document that matches the account before we answer.

Access depends on local law. If a state or region does not permit a service, we keep that service closed there and show only the parts that can be offered lawfully.

We use it to confirm identity, run the account, process allowed payments, keep records accurate, and answer requests. We limit use to those tasks and the legal duties that apply.

Yes. Send a request through the contact route in your profile, and we will verify the account before we share anything. Some records may stay private where law or another person's data is involved.

We keep them for the period needed for law, tax, dispute handling, and payment checks. After that, we remove or mask what no longer needs to stay linked to you.

Cookies keep you signed in, remember basic settings, and help us spot unusual activity. They do not change your legal rights, and you can clear them in your browser at any time.

Use the in-account form or email us from the address on file. We verify identity first, then update the record so the change is tied to the right account.

Our legal queue handles it after the first check from support. If we need more detail, we reply through the same contact path and ask for the missing item.

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